
Management News
Archives for: March 2008
Monday, March 3, 2008
The General Manager's Report
Yes – we want to give our members what they want!
It’s all about “us”. By this I mean the positive relationships that we enjoy with our members and community.
We - the Board, management and staff - are looking forward to gaining a greater awareness as to member’s needs in relation to what we can offer across both of our clubs alongside what we can offer the wider community.
I would like to reiterate our Chairman’s words about the upcoming club survey. Please do take the time to complete it. Your feedback is very important to us. Together, we can achieve even greater things!
In the coming months, members and visitors to the Ballina RSL River St premises will see that construction is underway on the much talked about public, riverside boardwalk.
We anticipate that the boardwalk will bring about some substantial public benefits as it will provide complete access to the river and foreshore. A continuous path will run from Kerr St to the North Wall.
Ballina RSL’s development projects are certainly symbolic of a blossoming Ballina, with the community embracing
the river as one of the town’s major assets.
Our organisation has always been committed to growing the club by understanding the changing needs of the community and taking advantage of the physical beauty of the area.
With the recent Ballina RSL ground floor renovation, it was our objective to create a leading edge hospitality venue that would contribute significantly to the enjoyment of local residents and enhance their quality of life. We also intend to play an integral role in the development of Ballina as a tourism destination through the upgrading of the surrounding grounds and waterfront of what is truly a scenic wonder.
With Christmas and the holiday season behind us, we are entering into a period of consolidation and more significant planning for the future. Importantly, we will be sharing the survey results with club members in the next edition of Ballina Club Life. These results will act as a useful guide in the processes of future club decision making.
I’m sure you’ll agree that the number and quality of upcoming entertainment and events is testament to the central role that our clubs play in providing opportunities for all across the Ballina community to ‘get together’!
– Bill Coulter
Chariman's Report
We need to know what your needs and wants are in relation to our products and services at both of our clubs, so we’re inviting you to tell us all about them!
We’re about to send you an important survey …
We here at Ballina RSL, need you – our members and community – to provide us with your valuable feedback and thoughts in the coming weeks so that we can … give you what you want.
Ballina RSL needs to know and wants to know about your opinions. Why? Because we want to keep striving to achieve the highest possible standards for our customers.
We are on the other side of successful, well-received ground floor renovations and we are not about to rest on our laurels.
Please do take the time to fill in our survey upon receiving it as the collective results will also serve to guide the next phase of our strategic planning … have a say in the future of your clubs. Your clubs continue to play a vitally important role in the wider community.
My first three months as the new club chairman have been exciting to say the least! Whilst carrying out my role as your representative in the community I have attended many functions and met many leaders and members of different organisations.
The people of Ballina have a great deal of pride in their community and it is indeed gratifying to see so many people who are prepared to put in time and effort with the only reward being that they have contributed to betterment of Ballina.
Our clubs enjoyed a wonderfully busy festive season. It’s great to see so many members and visitors enjoying our new facilities at the Ballina RSL and the relaxed atmosphere of our RSL Bowling Club in Canal Rd. Staff across both of our clubs are also to be congratulated on their impressive efforts throughout this period.
I’d like to take this opportunity to again wish all of our members a happy and healthy 2008. We’re off to a great start with a swag of special events on the horizon. I look forward to chatting with many more members at these upcoming gatherings including Easter, ANZAC Day and Mother’s Day.
Our community is what’s most special … community is what we all need.
– Gary Hooley
